Privacy Policy

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

The type of personal information we collect

When contacting us or booking a tour, we collect information about you including name, address, email address, phone number and certain other personal information necessary to provide you with the service required.

How we get the personal information and why we have it

The personal information we process is provided to us directly by you. Data Protection law requires us to have a legal basis for processing your information and we shall use it for the purposes of providing you with the wildlife tours and any associated services which we offer. We shall also send the occasional email or newsletter for those clients who have agreed to receive these.

We may share limited information with third parties, but only where that information is required in order for us to conduct our business, such as accommodation or transport providers contracted by us, or to website hosting or other parties who assist us in managing our business, where such parties agree to keep this information confidential, or in connection with any actual or proposed sale, merger, transfer or other transaction relating to our business.

We will not sell, trade, or otherwise transfer your personal information to unrelated outside parties, except where required to comply with legal obligations.

We are strongly committed to data security and we take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, alteration or corruption. However, while we take all reasonable precautions to ensure that user data is secure, the Internet as a whole can be insecure at times and we are therefore unable to guarantee the security of user data beyond what is reasonably practical.

Your data protection rights

You have the right to ask us for copies of any personal information we hold about you. You may object to the processing of your personal information in certain circumstances and you may ask us to rectify personal information you think is inaccurate or to erase it.

Website & Cookies Policy

This website is the property of The Bird ID Company. You may download certain content from this site for your own personal use, but commercial use of any element of this site is prohibited without our prior written permission.

We may use Google Analytics to collect information about your browsing habits while using our website or to compile aggregate traffic data so that we can improve the user experience of the site in the future. This uses cookies which are stored on your computer and by visiting our site, you agree to the use of such cookies. You can choose to turn off all cookies in your browser settings, but if you do so then this may negatively impact your browsing experience.

We reserve the right to make changes to these terms at any time, and it is your responsibility to read and understand them before using our website.

Contact Us

If you have any questions about the policy statement detailed above, then you can contact us at [email protected] or via any of our other contact details on the website.